Heatmaps & Session Recording
Analytics tells you the page underperforms. Heatmaps and recordings show you why - in the users' own behavior.
Heatmaps and session recordings turn abstract metrics into observable behavior: where attention actually goes, which elements get ignored, where rage-clicks signal frustration, and the precise moment sessions abandon.
We deploy, instrument, and - most importantly - analyze: hundreds of sessions distilled into findings, each tied to a page, a pattern, and a recommended fix. The output is evidence your design debates have been missing.
The Challenge
Every team argues about what users do on their site, and almost none of them have watched a user do it. Design decisions rest on taste and seniority while the actual behavior - ignored CTAs, unread sections, form fields that defeat people - goes unobserved.
Tools get installed and then ignored too: thousands of recordings nobody reviews, dashboards nobody opens, insight rotting on the shelf.
Our Approach
We instrument properly from day one: heatmaps on the pages that matter, recordings sampled intelligently, frustration signals flagged, funnels overlaid on behavior. Privacy and performance are engineered in - masking sensitive fields, keeping scripts light.
Analysis is a service, not a dashboard handoff: our team reviews the behavior, identifies recurring patterns, and delivers findings ranked by impact - each with the clip or map that proves it and the fix it supports.
Capabilities
Heatmap deployment on priority pages and flows.
Session recording with intelligent sampling.
Frustration and rage-click signal analysis.
Scroll-depth and attention mapping.
Findings reports: pattern, evidence, recommended fix.
Execution Process
Deploy
Tooling instrumented with privacy built in.
Collect
Behavior captured across key flows.
Analyze
Patterns identified from real sessions.
Recommend
Findings delivered with evidence and fixes.
Business Outcomes
Design debates settled by evidence
Friction you could never see in analytics
Hypotheses grounded in real behavior
Privacy-safe, performance-safe setup
Analysis done for you, not dumped on you
Deliverables
Technologies
Relevant Industries
Frequently Asked Questions
Configured correctly, yes: sensitive fields masked, consent honored, retention limited, and processing agreements in place. We set it up to pass your legal review, not to need forgiving.
Modern tools load asynchronously and weigh little. We measure the impact and keep it negligible - a CRO tool that damages conversion would be self-defeating.
Then you likely have data nobody analyzes - the common case. We take over the analysis, fix the configuration gaps, and start delivering findings from what you are already collecting.
Heatmaps & Session Recording
Watch real users use your site - where they click, how far they scroll, exactly where they give up.
See what users see